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A person reaches a conclusion from a message’s title alone and ignores details that contradict the conclusion. What problem does this illustrate?

Answer and explanation

Correct answer: Incomplete information and confirmation bias

A title gives only a brief indication of a message and may leave out important conditions or evidence. When a person accepts the title-based conclusion and ignores information that challenges it, two problems occur: incomplete information and confirmation bias. It is not correct summarisation or complete reception, because the person has not considered the whole message. No equipment failure is mentioned, so it is not a technical barrier.

Related tags

Confirmation BiasIncomplete InformationHeadline InterpretationPerspectives In Communication And BarriersCommunication Skills IArtificial IntelligenceClass 9 Mcq

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