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A manager interprets an employee's disagreement as disobedience. What would be the most balanced response?

Answer and explanation

Correct answer: Listen to the reason for disagreement and clarify the intention

Disagreement may signal a different interpretation, useful concern, or alternative idea; it is not automatically disobedience. Listening to the employee's reason and clarifying the intended goal allows the manager to distinguish disagreement about a method from refusal to cooperate. Immediate punishment, suppressing all disagreement, or assuming infallibility increases the barrier. Therefore, A is the balanced response.

Related tags

Status BarrierDisagreementPerspective TakingPerspectives In Communication And BarriersCommunication Skills IArtificial IntelligenceClass 9 Mcq

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