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A disaster alert used only technical terms that ordinary citizens could not understand. What was the sender's greatest error?

Answer and explanation

Correct answer: Failing to encode the message for the receiver

Encoding means converting an idea into words, symbols, or signs for transmission. The sender should select language that the intended audience can understand, especially during an emergency. Using unexplained technical terms means the message was not encoded for ordinary citizens. Writing the alert or changing the channel is not automatically an error.

Related tags

EncodingAudience AnalysisTechnical LanguageCommunication Cycle And Its ElementsCommunication Skills IArtificial IntelligenceClass 9 Mcq

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