यदि विकल्पों की तुलना में customer satisfaction को शामिल नहीं किया गया जबकि objective customer loyalty था तो कौन सा मूल्यांकन दोष है?
If customer satisfaction was not included in comparison of alternatives while the objective was customer loyalty what evaluation defect exists?
Explanation opens after your attempt
A. Objective से असंबंधित मूल्यांकनEvaluation not linked with objective
Concept
Customer satisfaction is an essential criterion for customer loyalty objective. In exams remember evaluation should match objective.
Why this answer is correct
The correct answer is A. Objective से असंबंधित मूल्यांकन / Evaluation not linked with objective. Customer satisfaction is an essential criterion for customer loyalty objective. In exams remember evaluation should match objective.
Exam Tip
Customer loyalty objective के लिए satisfaction जरूरी criterion है। परीक्षा में evaluation should match objective याद रखें।
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