यदि बैंक ने वृद्ध ग्राहकों के डिजिटल डर को समझकर सहायता काउंटर बनाए तो पर्यावरण अध्ययन किसमें सहायक हुआ?
If a bank understood elderly customers' fear of digital services and created help counters what did environmental study help in?
Explanation opens after your attempt
B. ग्राहक अनुकूल निर्णय और प्रदर्शन सुधारCustomer friendly decision and performance improvement
Concept
Understanding customer behaviour makes service more useful. In exams connect customer barriers with service adaptation.
Why this answer is correct
The correct answer is B. ग्राहक अनुकूल निर्णय और प्रदर्शन सुधार / Customer friendly decision and performance improvement. Understanding customer behaviour makes service more useful. In exams connect customer barriers with service adaptation.
Exam Tip
ग्राहक व्यवहार समझने से सेवा अधिक उपयोगी बनती है। परीक्षा में customer barrier को service adaptation से जोड़ें।
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