एक कंपनी ने मुख्य लक्ष्य लाभ बढ़ाना रखा लेकिन सेवा विभाग को केवल खर्च घटाने का लक्ष्य दिया गया जिससे शिकायतें बढ़ीं। समस्या क्या है?
A company kept profit growth as the main goal but gave the service department only a cost reduction target which increased complaints. What is the problem?
Explanation opens after your attempt
B. उद्देश्यों में संतुलन और तालमेल की कमी हैObjectives lack balance and alignment
Concept
Cost reduction target should be linked with service quality. In exams check alignment between main goal and departmental goal.
Why this answer is correct
The correct answer is B. उद्देश्यों में संतुलन और तालमेल की कमी है / Objectives lack balance and alignment. Cost reduction target should be linked with service quality. In exams check alignment between main goal and departmental goal.
Exam Tip
खर्च घटाने का लक्ष्य सेवा गुणवत्ता से जुड़ा होना चाहिए। परीक्षा में main goal और departmental goal का तालमेल देखें।
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