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Topic Wise MCQ

Business Studies Policy MCQ Questions for Class 12 General

Practice focused topic-wise MCQs with answers and explanations for quick revision and exam preparation.

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Policy Practice Questions

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यदि social media policy staff को personal account पर company secrets न बताने को guide करती है तो इसका मुख्य उद्देश्य क्या है?

If social media policy guides staff not to disclose company secrets on personal accounts what is its main purpose?

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Correct Answer

A. Confidential communication control

Explanation

Simple Explanation

Policy communication risk control करती है। परीक्षा में confidentiality guidance को policy principle समझें। / Policy controls communication risk. In exams understand confidentiality guidance as policy principle.

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एक customer priority policy elderly customers को help first कहती है लेकिन disabled customers का उल्लेख नहीं है। क्या सुधार उचित है?

A customer priority policy says help elderly customers first but does not mention disabled customers. What improvement is suitable?

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A. Relevant priority groups को स्पष्ट शामिल करनाClearly include relevant priority groups

Explanation

Simple Explanation

Priority policy में relevant groups clear होने चाहिए। परीक्षा में incomplete coverage को policy weakness मानें। / Relevant groups should be clear in priority policy. In exams treat incomplete coverage as policy weakness.

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किस विकल्प में policy और rule का सही अंतर application सहित दिखता है?

Which option shows the correct difference between policy and rule with application?

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A. Policy hiring में merit guide करती है rule बिना admit card entry रोकता हैPolicy guides merit in hiring rule stops entry without admit card

Explanation

Simple Explanation

Policy guidance देती है और rule strict command देता है। परीक्षा में merit guide और entry ban अलग रखें। / Policy gives guidance and rule gives strict command. In exams keep merit guide and entry ban separate.

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यदि policy में लिखा है कि loan में collateral income और business purpose देखे जाएंगे तो manager किस role में policy use करेगा?

If policy says collateral income and business purpose will be checked in loan what role will the manager use policy for?

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Correct Answer

A. Decision criteria के रूप मेंAs decision criteria

Explanation

Simple Explanation

Policy loan decision के relevant factors बताती है। परीक्षा में criteria based guidance को policy मानें। / Policy states relevant factors for loan decision. In exams treat criteria based guidance as policy.

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कंपनी ने sustainability policy बनाई लेकिन suppliers को environmental standards नहीं बताए। कौन सी कमजोरी है?

A company made sustainability policy but did not tell environmental standards to suppliers. What weakness exists?

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Correct Answer

A. Policy communication and implementation gap

Explanation

Simple Explanation

Policy external partners तक भी communicate होनी चाहिए जब वे affected हों। परीक्षा में stakeholder communication देखें। / Policy should be communicated to external partners when they are affected. In exams check stakeholder communication.

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यदि customer privacy policy law change के बाद update नहीं हुई तो कौन सा risk है?

If customer privacy policy is not updated after law change what risk exists?

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Correct Answer

A. Legal non-compliance

Explanation

Simple Explanation

Law change के बाद policy update जरूरी हो सकता है। परीक्षा में legal compliance को policy quality मानें। / Policy update may be needed after law change. In exams treat legal compliance as policy quality.

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किस विकल्प में policy design में stakeholder impact सही देखा गया है?

Which option correctly considers stakeholder impact in policy design?

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A. Supplier payment policy बनाते समय small vendors की cash flow जरूरत देखनाConsidering small vendors cash flow need while making supplier payment policy

Explanation

Simple Explanation

Policy affected parties पर असर डालती है। परीक्षा में stakeholder impact को policy design से जोड़ें। / Policy affects concerned parties. In exams connect stakeholder impact with policy design.

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यदि refund policy में manager discretion है और हर exception का reason record होता है तो policy का कौन सा control मजबूत होता है?

If refund policy has manager discretion and reason for every exception is recorded which control becomes strong?

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Correct Answer

A. Accountability control

Explanation

Simple Explanation

Reason recording discretion को accountable बनाता है। परीक्षा में documented exceptions को strong policy control समझें। / Reason recording makes discretion accountable. In exams understand documented exceptions as strong policy control.

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यदि policy में fairness लिखा है लेकिन decision data record नहीं होता तो बाद में कौन सी समस्या होगी?

If fairness is written in policy but decision data is not recorded what problem will occur later?

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Correct Answer

A. Policy audit और consistency check कठिन होगाPolicy audit and consistency check will be difficult

Explanation

Simple Explanation

Record keeping policy evaluation में मदद करती है। परीक्षा में documented decisions को policy control से जोड़ें। / Record keeping helps policy evaluation. In exams connect documented decisions with policy control.

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एक company policy कहती है कि complaint reply सरल भाषा में होगा लेकिन legal team बहुत जटिल शब्दों में जवाब देती है। क्या समस्या है?

A company policy says complaint reply will be in simple language but legal team replies in very complex words. What is the problem?

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Correct Answer

A. Communication policy breach

Explanation

Simple Explanation

Policy में लिखी भाषा guidance का पालन होना चाहिए। परीक्षा में actual communication को policy से compare करें। / Language guidance written in policy should be followed. In exams compare actual communication with policy.

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