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B. क्षतिग्रस्त माल भी स्वीकार हो सकता है/Damaged goods may also be accepted
Step 1
Concept
Both quantity and quality should be checked. In exams treat incomplete checking as a procedural weakness.
Step 2
Why this answer is correct
The correct answer is B. क्षतिग्रस्त माल भी स्वीकार हो सकता है / Damaged goods may also be accepted. Both quantity and quality should be checked. In exams treat incomplete checking as a procedural weakness.
Step 3
Exam Tip
मात्रा और गुणवत्ता दोनों जांचना जरूरी है। परीक्षा में अधूरी जांच को प्रक्रिया कमजोरी मानें।
A. भुगतान नियंत्रण कमजोर है/Payment control is weak
Step 1
Concept
Supporting documents should be matched before payment. In exams treat document matching as a control point.
Step 2
Why this answer is correct
The correct answer is A. भुगतान नियंत्रण कमजोर है / Payment control is weak. Supporting documents should be matched before payment. In exams treat document matching as a control point.
Step 3
Exam Tip
भुगतान से पहले supporting documents का मिलान जरूरी है। परीक्षा में document matching को control point मानें।
C. क्योंकि मूल record बनने से पहले action हो रहा है/Because action is happening before basic record creation
Step 1
Concept
Complaint should be recorded first then correct action can happen. In exams place prerequisite step first.
Step 2
Why this answer is correct
The correct answer is C. क्योंकि मूल record बनने से पहले action हो रहा है / Because action is happening before basic record creation. Complaint should be recorded first then correct action can happen. In exams place prerequisite step first.
Step 3
Exam Tip
पहले शिकायत record होना चाहिए तभी सही action होगा। परीक्षा में prerequisite step को पहले रखें।
A. पात्रता जांच को प्रारंभिक screening में रखना/Put eligibility check in initial screening
Step 1
Concept
Late eligibility check can waste time and effort. In exams keep screening steps in logical order.
Step 2
Why this answer is correct
The correct answer is A. पात्रता जांच को प्रारंभिक screening में रखना / Put eligibility check in initial screening. Late eligibility check can waste time and effort. In exams keep screening steps in logical order.
Step 3
Exam Tip
पात्रता जांच देर से होने पर समय और effort waste हो सकता है। परीक्षा में screening steps को logical order में रखें।
Risk reduces when another person reviews cash work. In exams remember the maker checker system.
Step 2
Why this answer is correct
The correct answer is A. कर्तव्य विभाजन / Segregation of duties. Risk reduces when another person reviews cash work. In exams remember the maker checker system.
Step 3
Exam Tip
नकद कार्यों में अलग व्यक्ति review करे तो risk घटता है। परीक्षा में maker checker system याद रखें।
A. अधूरा काम भी पूरा दिख सकता है/Incomplete work may appear complete
Step 1
Concept
Customer confirmation before closure is a useful control. In exams treat final confirmation as service procedure control.
Step 2
Why this answer is correct
The correct answer is A. अधूरा काम भी पूरा दिख सकता है / Incomplete work may appear complete. Customer confirmation before closure is a useful control. In exams treat final confirmation as service procedure control.
Step 3
Exam Tip
Closure से पहले customer confirmation useful control है। परीक्षा में final confirmation को service procedure control मानें।
A backup owner gives procedure continuity. In exams connect absence risk with procedure planning.
Step 2
Why this answer is correct
The correct answer is A. काम रुक सकता है / Work may stop. A backup owner gives procedure continuity. In exams connect absence risk with procedure planning.
Step 3
Exam Tip
Backup owner procedure continuity देता है। परीक्षा में absence risk को procedure planning से जोड़ें।
A. गलत refund या छूटा refund/Wrong refund or missed refund
Step 1
Concept
Payment status check is needed before starting refund. In exams understand financial check as procedure control.
Step 2
Why this answer is correct
The correct answer is A. गलत refund या छूटा refund / Wrong refund or missed refund. Payment status check is needed before starting refund. In exams understand financial check as procedure control.
Step 3
Exam Tip
Refund शुरू करने से पहले payment status check जरूरी है। परीक्षा में financial check को procedure control समझें।
A. Procedure step order है और method barcode scan की technique है/Procedure is step order and method is barcode scanning technique
Step 1
Concept
Procedure states order and method states specific way. In exams keep sequence and technique separate.
Step 2
Why this answer is correct
The correct answer is A. Procedure step order है और method barcode scan की technique है / Procedure is step order and method is barcode scanning technique. Procedure states order and method states specific way. In exams keep sequence and technique separate.
Step 3
Exam Tip
Procedure क्रम बताती है और method खास तरीका बताता है। परीक्षा में sequence और technique अलग रखें।
A. कदमों में देरी और follow up confusion/Delay in steps and follow-up confusion
Step 1
Concept
Time limits control procedure completion. In exams treat deadline as an effective procedure feature.
Step 2
Why this answer is correct
The correct answer is A. कदमों में देरी और follow up confusion / Delay in steps and follow-up confusion. Time limits control procedure completion. In exams treat deadline as an effective procedure feature.
Step 3
Exam Tip
Time limit procedure completion control करती है। परीक्षा में deadline को effective procedure feature मानें।
A. Review केवल नाम का रह सकता है/Review may remain only nominal
Step 1
Concept
Criteria should be clear for a review step. In exams understand vague review as weak control.
Step 2
Why this answer is correct
The correct answer is A. Review केवल नाम का रह सकता है / Review may remain only nominal. Criteria should be clear for a review step. In exams understand vague review as weak control.
Step 3
Exam Tip
Review step के लिए criteria clear होना चाहिए। परीक्षा में vague review को weak control समझें।
A. मामला आगे किसे भेजना है unclear होगा/It will be unclear where to forward the case
Step 1
Concept
Escalation moves unresolved complaints forward. In exams treat escalation as a procedure control point.
Step 2
Why this answer is correct
The correct answer is A. मामला आगे किसे भेजना है unclear होगा / It will be unclear where to forward the case. Escalation moves unresolved complaints forward. In exams treat escalation as a procedure control point.
Step 3
Exam Tip
Escalation unresolved complaint को आगे बढ़ाता है। परीक्षा में escalation को procedure control point मानें।
Authorization slip is proof of stock control. In exams understand authorization as store procedure control.
Step 2
Why this answer is correct
The correct answer is A. Unauthorized material issue. Authorization slip is proof of stock control. In exams understand authorization as store procedure control.
Step 3
Exam Tip
Authorization slip stock control का proof है। परीक्षा में authorization को store procedure control समझें।
A. Duplicate work और delay/Duplicate work and delay
Step 1
Concept
Duplicate steps for the same purpose reduce efficiency. In exams treat unnecessary duplication as a procedural defect.
Step 2
Why this answer is correct
The correct answer is A. Duplicate work और delay / Duplicate work and delay. Duplicate steps for the same purpose reduce efficiency. In exams treat unnecessary duplication as a procedural defect.
Step 3
Exam Tip
Same purpose के duplicate steps efficiency घटाते हैं। परीक्षा में unnecessary duplication को procedure defect मानें।
A. गलत data आगे process हो सकता है/Wrong data may be processed further
Step 1
Concept
Validation is a control step to stop wrong data. In exams always check validation in data procedure.
Step 2
Why this answer is correct
The correct answer is A. गलत data आगे process हो सकता है / Wrong data may be processed further. Validation is a control step to stop wrong data. In exams always check validation in data procedure.
Step 3
Exam Tip
Validation wrong data रोकने का control step है। परीक्षा में data procedure में validation जरूर देखें।
Approval archive helps in future audit. In exams connect record trail with procedure control.
Step 2
Why this answer is correct
The correct answer is A. Record trail कमजोर है / Record trail is weak. Approval archive helps in future audit. In exams connect record trail with procedure control.
Step 3
Exam Tip
Approval archive future audit में मदद करता है। परीक्षा में record trail को procedure control से जोड़ें।
A. तत्काल action में delay/Delay in immediate action
Step 1
Concept
Early information is necessary in safety cases. In exams check the logic of placing time critical step early.
Step 2
Why this answer is correct
The correct answer is A. तत्काल action में delay / Delay in immediate action. Early information is necessary in safety cases. In exams check the logic of placing time critical step early.
Step 3
Exam Tip
Safety cases में early information जरूरी होती है। परीक्षा में time critical step को पहले रखने का logic देखें।
A. ग्राहक अनिश्चितता और repeated enquiry/Customer uncertainty and repeated enquiry
Step 1
Concept
Status update is communication control in customer-facing procedure. In exams check communication step in service procedure.
Step 2
Why this answer is correct
The correct answer is A. ग्राहक अनिश्चितता और repeated enquiry / Customer uncertainty and repeated enquiry. Status update is communication control in customer-facing procedure. In exams check communication step in service procedure.
Step 3
Exam Tip
Status update customer-facing procedure का communication control है। परीक्षा में communication step को service procedure में देखें।
A. Exception का use मनमाना हो सकता है/Use of exception may become arbitrary
Step 1
Concept
If exception is unclear it can be misused. In exams treat defined exceptions as part of effective procedure.
Step 2
Why this answer is correct
The correct answer is A. Exception का use मनमाना हो सकता है / Use of exception may become arbitrary. If exception is unclear it can be misused. In exams treat defined exceptions as part of effective procedure.
Step 3
Exam Tip
Exception clear न हो तो misuse हो सकता है। परीक्षा में defined exceptions को effective procedure का भाग मानें।
A. Step owner time limit document और approval point लिखे हों/Step owner time limit document and approval point are written
Step 1
Concept
In a good procedure steps and controls are clearly documented. In exams treat complete documentation as effective procedure.
Step 2
Why this answer is correct
The correct answer is A. Step owner time limit document और approval point लिखे हों / Step owner time limit document and approval point are written. In a good procedure steps and controls are clearly documented. In exams treat complete documentation as effective procedure.
Step 3
Exam Tip
Good procedure में steps और controls clearly documented होते हैं। परीक्षा में complete documentation को effective procedure मानें।
A. Salary processing repeatedly delay हो सकती है/Salary processing may be repeatedly delayed
Step 1
Concept
Cutoff date helps complete payroll steps on time. In exams treat deadline clarity as procedure quality.
Step 2
Why this answer is correct
The correct answer is A. Salary processing repeatedly delay हो सकती है / Salary processing may be repeatedly delayed. Cutoff date helps complete payroll steps on time. In exams treat deadline clarity as procedure quality.
Step 3
Exam Tip
Cutoff date payroll steps को समय पर पूरा कराती है। परीक्षा में deadline clarity को procedure quality मानें।
A. Improvement input का उपयोग नहीं हो रहा/Improvement input is not being used
Step 1
Concept
Feedback is useful only when analysed. In exams connect feedback loop with procedure improvement.
Step 2
Why this answer is correct
The correct answer is A. Improvement input का उपयोग नहीं हो रहा / Improvement input is not being used. Feedback is useful only when analysed. In exams connect feedback loop with procedure improvement.
Step 3
Exam Tip
Feedback तभी useful है जब analysis हो। परीक्षा में feedback loop को procedure improvement से जोड़ें।
Independent review strengthens control. In exams understand self-review as weak control.
Step 2
Why this answer is correct
The correct answer is A. Independent check नहीं है / No independent check. Independent review strengthens control. In exams understand self-review as weak control.
Step 3
Exam Tip
Independent review control को मजबूत करता है। परीक्षा में self-review को weak control समझें।
Benefit of procedure comes from same steps. In exams treat branch variation as communication or design issue.
Step 2
Why this answer is correct
The correct answer is A. Standardisation. Benefit of procedure comes from same steps. In exams treat branch variation as communication or design issue.
Step 3
Exam Tip
Procedure का लाभ same steps से आता है। परीक्षा में branch variation को communication या design issue मानें।
A. Exception accountability कमजोर होगी/Exception accountability will be weak
Step 1
Concept
Reason recording with urgent route improves control. In exams check documentation in exception handling.
Step 2
Why this answer is correct
The correct answer is A. Exception accountability कमजोर होगी / Exception accountability will be weak. Reason recording with urgent route improves control. In exams check documentation in exception handling.
Step 3
Exam Tip
Urgent route के साथ reason record control बढ़ाता है। परीक्षा में exception handling में documentation देखें।
A. क्या steps समय पर कम error के साथ output दे रहे हैं/Whether steps give output on time with fewer errors
Step 1
Concept
Procedure effectiveness is shown by time error and output quality. In exams check process outcomes.
Step 2
Why this answer is correct
The correct answer is A. क्या steps समय पर कम error के साथ output दे रहे हैं / Whether steps give output on time with fewer errors. Procedure effectiveness is shown by time error and output quality. In exams check process outcomes.
Step 3
Exam Tip
Procedure effectiveness time error और output quality से दिखती है। परीक्षा में process outcomes देखें।
C. अगले महीने repair पर 60000 रुपये खर्च रखना/Keeping 60000 rupees for repair next month
Step 1
Concept
A spending plan with amount and time is budget. In exams identify numerical resource plan as budget.
Step 2
Why this answer is correct
The correct answer is C. अगले महीने repair पर 60000 रुपये खर्च रखना / Keeping 60000 rupees for repair next month. A spending plan with amount and time is budget. In exams identify numerical resource plan as budget.
Step 3
Exam Tip
राशि और समय वाला खर्च plan budget है। परीक्षा में numerical resource plan को budget पहचानें।
A. Duplicate data entry हटाकर single verified entry रखना/Removing duplicate data entry and keeping one verified entry
Step 1
Concept
Removing duplicate entry improves efficiency. In exams treat simplification with control as good improvement.
Step 2
Why this answer is correct
The correct answer is A. Duplicate data entry हटाकर single verified entry रखना / Removing duplicate data entry and keeping one verified entry. Removing duplicate entry improves efficiency. In exams treat simplification with control as good improvement.
Step 3
Exam Tip
Duplicate entry हटाने से efficiency बढ़ती है। परीक्षा में simplification with control को अच्छा सुधार मानें।
A. Failed pickup और extra cost/Failed pickup and extra cost
Step 1
Concept
Availability confirmation improves pickup success. In exams treat missing coordination step as procedural flaw.
Step 2
Why this answer is correct
The correct answer is A. Failed pickup और extra cost / Failed pickup and extra cost. Availability confirmation improves pickup success. In exams treat missing coordination step as procedural flaw.
Step 3
Exam Tip
Availability confirmation pickup success बढ़ाता है। परीक्षा में missing coordination step को procedure flaw मानें।
A. Time sequence अस्पष्ट है/Time sequence is unclear
Step 1
Concept
Timing should be clear along with step order in procedure. In exams treat time clarity as effective procedure.
Step 2
Why this answer is correct
The correct answer is A. Time sequence अस्पष्ट है / Time sequence is unclear. Timing should be clear along with step order in procedure. In exams treat time clarity as effective procedure.
Step 3
Exam Tip
Procedure में step order के साथ timing भी clear होनी चाहिए। परीक्षा में time clarity को effective procedure मानें।
A. Damaged item normal stock में मिल सकता है/Damaged item may mix with normal stock
Step 1
Concept
Damage tagging helps inventory control. In exams understand segregation of damaged goods as procedural control.
Step 2
Why this answer is correct
The correct answer is A. Damaged item normal stock में मिल सकता है / Damaged item may mix with normal stock. Damage tagging helps inventory control. In exams understand segregation of damaged goods as procedural control.
Step 3
Exam Tip
Damage tagging inventory control में मदद करता है। परीक्षा में segregation of damaged goods को procedure control समझें।
A. Error handling unclear रहेगा/Error handling will remain unclear
Step 1
Concept
Correction route gives a way to fix wrong output. In exams treat error handling as an effective procedure feature.
Step 2
Why this answer is correct
The correct answer is A. Error handling unclear रहेगा / Error handling will remain unclear. Correction route gives a way to fix wrong output. In exams treat error handling as an effective procedure feature.
Step 3
Exam Tip
Correction route गलत output को ठीक करने का तरीका देता है। परीक्षा में error handling को effective procedure feature मानें।
A. किसने कौन सा step किया trace करना/Tracing who performed which step
Step 1
Concept
Audit trail helps accountability and review. In exams connect record trail with procedure control.
Step 2
Why this answer is correct
The correct answer is A. किसने कौन सा step किया trace करना / Tracing who performed which step. Audit trail helps accountability and review. In exams connect record trail with procedure control.
Step 3
Exam Tip
Audit trail accountability और review में मदद करता है। परीक्षा में record trail को procedure control से जोड़ें।
A. Data dispute और misuse risk/Data dispute and misuse risk
Step 1
Concept
Consent is an important control of data handling procedure. In exams connect consent with customer data procedure.
Step 2
Why this answer is correct
The correct answer is A. Data dispute और misuse risk / Data dispute and misuse risk. Consent is an important control of data handling procedure. In exams connect consent with customer data procedure.
Step 3
Exam Tip
Consent data handling procedure का important control है। परीक्षा में consent को customer data procedure से जोड़ें।
A. गलत execution हो सकता है/Wrong execution may happen
Step 1
Concept
Users must understand a procedure to implement it. In exams connect procedure training with implementation.
Step 2
Why this answer is correct
The correct answer is A. गलत execution हो सकता है / Wrong execution may happen. Users must understand a procedure to implement it. In exams connect procedure training with implementation.
Step 3
Exam Tip
Procedure को लागू करने के लिए users को समझना जरूरी है। परीक्षा में procedure training को implementation से जोड़ें।
Legal check is a control step in regulated work. In exams treat compliance check as a critical procedure step.
Step 2
Why this answer is correct
The correct answer is A. Legal non-compliance. Legal check is a control step in regulated work. In exams treat compliance check as a critical procedure step.
Step 3
Exam Tip
Regulated काम में legal check control step है। परीक्षा में compliance check को critical procedure step मानें।
A. Unreliable supplier से deal हो सकती है/Deal may happen with unreliable supplier
Step 1
Concept
Blacklist check controls supplier risk. In exams treat vendor risk check as procedural control.
Step 2
Why this answer is correct
The correct answer is A. Unreliable supplier से deal हो सकती है / Deal may happen with unreliable supplier. Blacklist check controls supplier risk. In exams treat vendor risk check as procedural control.
Step 3
Exam Tip
Blacklist check supplier risk control करता है। परीक्षा में vendor risk check को procedure control मानें।
A. Eligibility verification missing है/Eligibility verification is missing
Step 1
Concept
Leave balance should be checked before approval. In exams treat eligibility check as a logical procedure step.
Step 2
Why this answer is correct
The correct answer is A. Eligibility verification missing है / Eligibility verification is missing. Leave balance should be checked before approval. In exams treat eligibility check as a logical procedure step.
Step 3
Exam Tip
Leave approval से पहले balance check जरूरी है। परीक्षा में eligibility check को logical procedure step मानें।
A. Urgent cases सामान्य queue में delay हो सकते हैं/Urgent cases may be delayed in normal queue
Step 1
Concept
Priority classification helps handle urgent cases faster. In exams treat severity-based routing as procedural quality.
Step 2
Why this answer is correct
The correct answer is A. Urgent cases सामान्य queue में delay हो सकते हैं / Urgent cases may be delayed in normal queue. Priority classification helps handle urgent cases faster. In exams treat severity-based routing as procedural quality.
Step 3
Exam Tip
Priority classification urgent cases को जल्दी handle करने में मदद करता है। परीक्षा में severity based routing को procedure quality मानें।
A. Step completion date और responsible person log/Step completion date and responsible person log
Step 1
Concept
Step log tracks progress and accountability. In exams connect process log with procedural control.
Step 2
Why this answer is correct
The correct answer is A. Step completion date और responsible person log / Step completion date and responsible person log. Step log tracks progress and accountability. In exams connect process log with procedural control.
Step 3
Exam Tip
Step log से progress और accountability track होती है। परीक्षा में process log को procedure control से जोड़ें।
A. Record और actual stock mismatch हो सकते हैं/Record and actual stock may mismatch
Step 1
Concept
Record update is necessary after stock issue. In exams treat record update as a key step in inventory procedure.
Step 2
Why this answer is correct
The correct answer is A. Record और actual stock mismatch हो सकते हैं / Record and actual stock may mismatch. Record update is necessary after stock issue. In exams treat record update as a key step in inventory procedure.
Step 3
Exam Tip
Stock issue के बाद record update जरूरी है। परीक्षा में inventory procedure में record update को key step मानें।
A. Financial loss और wrong payment risk/Financial loss and wrong payment risk
Step 1
Concept
Additional check strengthens control in high value cases. In exams understand risk-based verification as procedural quality.
Step 2
Why this answer is correct
The correct answer is A. Financial loss और wrong payment risk / Financial loss and wrong payment risk. Additional check strengthens control in high value cases. In exams understand risk-based verification as procedural quality.
Step 3
Exam Tip
High value cases में additional check control मजबूत करता है। परीक्षा में risk based verification को procedure quality समझें।
A. Document security control missing है/Document security control is missing
Step 1
Concept
Safely storing collected documents can also be part of procedure. In exams connect storage control with data procedure.
Step 2
Why this answer is correct
The correct answer is A. Document security control missing है / Document security control is missing. Safely storing collected documents can also be part of procedure. In exams connect storage control with data procedure.
Step 3
Exam Tip
Collected documents को सुरक्षित रखना भी procedure का हिस्सा हो सकता है। परीक्षा में storage control को data procedure से जोड़ें।
A. नई digital approval प्रक्रिया पूरे संगठन में लागू करने से पहले/Before applying a new digital approval procedure across the organisation
Step 1
Concept
Pilot testing reveals practical problems in the procedure first. In exams remember testing before new procedure rollout.
Step 2
Why this answer is correct
The correct answer is A. नई digital approval प्रक्रिया पूरे संगठन में लागू करने से पहले / Before applying a new digital approval procedure across the organisation. Pilot testing reveals practical problems in the procedure first. In exams remember testing before new procedure rollout.
Step 3
Exam Tip
Pilot testing से procedure की practical problems पहले दिखती हैं। परीक्षा में new procedure rollout से पहले testing याद रखें।
A. Transparency और trust कमजोर होंगे/Transparency and trust will weaken
Step 1
Concept
Reason communication gives clarity in customer-facing procedure. In exams treat rejection communication as part of service procedure.
Step 2
Why this answer is correct
The correct answer is A. Transparency और trust कमजोर होंगे / Transparency and trust will weaken. Reason communication gives clarity in customer-facing procedure. In exams treat rejection communication as part of service procedure.
Step 3
Exam Tip
Reason communication customer-facing procedure में clarity देता है। परीक्षा में rejection communication को service procedure का भाग मानें।
A. Forms और related steps update करना/Update forms and related steps
Step 1
Concept
Procedure documents should be updated when required information changes. In exams connect changed input with procedure revision.
Step 2
Why this answer is correct
The correct answer is A. Forms और related steps update करना / Update forms and related steps. Procedure documents should be updated when required information changes. In exams connect changed input with procedure revision.
Step 3
Exam Tip
Required information बदलने पर procedure documents update होने चाहिए। परीक्षा में changed input को procedure revision से जोड़ें।
A. Root cause analysis कमजोर होगा/Root cause analysis will be weak
Step 1
Concept
Mistake records reveal causes for process improvement. In exams treat error log as a procedural improvement tool.
Step 2
Why this answer is correct
The correct answer is A. Root cause analysis कमजोर होगा / Root cause analysis will be weak. Mistake records reveal causes for process improvement. In exams treat error log as a procedural improvement tool.
Step 3
Exam Tip
Mistake records से process सुधार के कारण पता चलते हैं। परीक्षा में error log को procedure improvement tool मानें।
