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Customer Retention

Class 12 Business Studies के इस tag से जुड़े questions। हर question के साथ chapter, topic, level और difficulty दी गई है।

Business StudiesA company designs its strategy only to attract new customers and gives little attention to existing customers. What is a possible risk?Class 12PlanningStrategyHardBusiness StudiesIf an organisation sets a target to reduce customer churn rate from 18 percent to 9 percent next year then this relates to which objective?Class 12PlanningObjectivesExpertBusiness StudiesAn organisation wants to increase customer retention. Which option expresses this aim most measurably?Class 12PlanningObjectivesHardBusiness StudiesWhich objective clearly shows customer retention?Class 12PlanningObjectivesExpertBusiness StudiesAn objective is to reduce customer churn from 14% to 9% in three months. Which result area is most directly related to this objective?Class 12PlanningObjectivesHardBusiness StudiesWhich option is a customer retention objective?Class 12PlanningObjectivesExpertBusiness StudiesIf the actual customer retention rate after implementation is lower than the target, which step is necessary?Class 12PlanningPlanning processExpertBusiness StudiesIf an organisation kept quality stable and profit low to retain old customers which objective was more protected?Class 12Nature and Significance of ManagementObjectives of managementHardBusiness StudiesIf an organisation improves quality to retain old customers what dual effect may occur?Class 12Nature and Significance of ManagementObjectives of managementExpertBusiness StudiesIn which situation did social objective directly support organisational survival?Class 12Nature and Significance of ManagementObjectives of managementExpertBusiness StudiesIf a company gives discounts to old customers to stay in the market which objective is most related?Class 12Nature and Significance of ManagementObjectives of managementHardBusiness StudiesIf an organisation tries to retain its old customers which organisational objective is mainly protected?Class 12Nature and Significance of ManagementObjectives of managementEasyBusiness StudiesA business improves its service quality to retain existing customers so that it can remain in the market and avoid closure. Which organisational objective does this most directly support?Class 12Nature and Significance of ManagementObjectives of managementMediumBusiness StudiesAn entrepreneur finds that customers buy the product but do not return. What signal should be understood first?Class 12Marketing ManagementFunctions of marketingMedium

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