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Customer Complaints

Class 12 Business Studies के इस tag से जुड़े questions। हर question के साथ chapter, topic, level और difficulty दी गई है।

Business StudiesAn organisation solves customer complaints improves the product and then repeat purchase increases. Which relationship is shown?Class 12Nature and Significance of ManagementObjectives of managementExpert Business StudiesIf an organisation expands its market for new customers but ignores complaints of old customers which analysis is correct?Class 12Nature and Significance of ManagementObjectives of managementHard Business StudiesThe statement says customer complaints are only a sales department issue and have no relation with objectives. What is correct?Class 12Nature and Significance of ManagementObjectives of managementHard Business StudiesIf management hides customer complaints only to give higher profit to shareholders which objective is seriously affected?Class 12Nature and Significance of ManagementObjectives of managementExpert Business StudiesAn organisation treats customer complaints as data improves the product and complaints decrease. This is most related to which objective?Class 12Nature and Significance of ManagementObjectives of managementExpert Business StudiesIf management focuses only on profit and ignores customer complaints what will be the biggest risk?Class 12Nature and Significance of ManagementObjectives of managementHard Business StudiesAn organisation reviews customer complaints monthly and improves the product. Which objective does this strengthen?Class 12Nature and Significance of ManagementObjectives of managementMedium Business StudiesAn organisation runs an education programme in society but hides customer complaints. Which objective is not properly fulfilled?Class 12Nature and Significance of ManagementObjectives of managementMedium Business StudiesAn organisation resolves customer complaints fairly. Which objective does this show?Class 12Nature and Significance of ManagementObjectives of managementMedium Business StudiesA company earns profit but does not create a system to listen to customer complaints. Which objective will be considered weak?Class 12Nature and Significance of ManagementObjectives of managementMedium Business StudiesAn organisation achieved its sales target but later customer complaints rose sharply. According to the concept of management what is the most appropriate evaluation?Class 12Nature and Significance of ManagementManagement conceptExpert