Business Studies

Procedure

प्रक्रिया

In Class 12 Business Studies, this topic explains procedure as a type of plan within the chapter Planning. Students learn that a procedure is a predetermined sequence of steps arranged in the order in which an activity should be performed. It provides clear guidance for routine work, promotes consistency, reduces confusion and supports coordination. The topic also helps students distinguish procedures from policies, methods, rules, programmes and budgets, and understand their practical role in business decision-making.

Practice questions

01 Which option is the correct measurement of procedure effectiveness?

0 reads0 helpful★ – (0)

Answer and explanation

Procedure

Practice questions

01 Which option is the correct measurement of procedure effectiveness?

02 If damaged goods procedure has no photo evidence step what risk will arise in claim?

03 In an approval procedure all requests get stuck at one manager. This is a sign of what?

04 Which option gives budget instead of procedure?

05 If system access is given before joining confirmation in onboarding procedure what risk exists?

06 Which option shows correct procedure simplification?

07 If customer availability is not confirmed in return pickup procedure what operational loss may occur?

08 A procedure states what employee must do but not when to do it. What is the main weakness?

09 If warehouse receiving procedure has no step to tag damaged item separately what risk exists?

10 If procedure has no correction route what will happen when wrong output is received?

11 If procedure has no audit trail what will be difficult later?

12 In a customer data update procedure customer consent step is missing. Which risk will increase?

13 If staff is not trained in a procedure what may happen even if correct steps are written?

14 If procedure has no legal compliance check step while work relates to a regulated area what risk exists?

15 If a purchase procedure has no supplier blacklist check which risk will increase?

16 In a leave approval procedure approval is given without checking leave balance first. What is the main weakness?

17 If a complaint procedure has no priority classification what problem may occur in urgent complaints?

18 Which record is most useful for procedural control?

19 If stock level is not updated even at the end of inventory issue procedure what risk exists?

20 A procedure has no extra verification for high value payment. Which risk will increase?

21 If customer documents are collected in a procedure but there is no safe storage step what weakness exists?

22 In which situation will pilot testing be useful in a procedure?

23 If rejection reason is not told to customer in refund procedure what issue will occur?

24 A procedure uses old forms while required information has changed. What action is appropriate?

25 If final output is checked but process mistakes are not recorded in a procedure what weakness will arise in long-term improvement?

Analytics choices