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Subjects

Business Studies

Procedure

प्रक्रिया

In Class 12 Business Studies, this topic explains procedure as a type of plan within the chapter Planning. Students learn that a procedure is a predetermined sequence of steps arranged in the order in which an activity should be performed. It provides clear guidance for routine work, promotes consistency, reduces confusion and supports coordination. The topic also helps students distinguish procedures from policies, methods, rules, programmes and budgets, and understand their practical role in business decision-making.

Practice questions

01 Which result is most expected from standardization of procedure?

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02 In a school board practical file submission has student entry subject teacher check lab incharge sign and final office record. Which plan does this show?

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Answer and explanation

03 In a company disciplinary hearing has the order of charge sheet issue employee reply evidence review hearing and decision note. What is this?

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Answer and explanation

04 When can a disadvantage of procedure be seen?

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05 In a bank after fraud alert the order is account freeze customer contact transaction review risk approval and release decision. Which type of plan is this?

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Answer and explanation

06 Which statement gives the strongest clue of procedure?

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Answer and explanation

07 In a university duplicate marksheet process has application fee receipt old record verification controller approval and duplicate print. What is this?

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Answer and explanation

08 Which option shows only programme instead of procedure?

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09 In a retail chain shrinkage investigation has the order of stock variance report CCTV check staff explanation and loss approval. This is an example of what?

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Answer and explanation

10 If sequence is logically wrong while making procedure then what will be the impact?

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11 In a company vendor blacklisting process has complaint record evidence collection vendor reply committee review and final notice. What is this?

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Answer and explanation

12 In an NGO relief material distribution has the order of beneficiary list verification token issue item handover and acknowledgement record. Which plan does this show?

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Answer and explanation

13 How does procedure increase employees' accountability?

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14 In a company customer data correction has request receive identity validate field verify approval update and audit log. What is this?

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Answer and explanation

15 In a transport company vehicle breakdown reporting has driver call location pin mechanic assign repair estimate and closure update. This is an example of what?

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16 Which statement gives the most suitable exam definition of procedure?

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Answer and explanation

17 In a company refund fraud inquiry has refund request duplicate order check payment trail review customer confirmation and final approval. What is this?

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18 In a hospital surgery consent process has patient counselling risk explanation consent form witness signature and record filing. This is an example of which plan?

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19 Which statement correctly applies the difference between procedure and programme?

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20 In a company high value purchase has need justification technical evaluation finance clearance board approval and purchase release. What is this?

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Answer and explanation

21 In which situation may review of a procedure be necessary?

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Answer and explanation

22 In an e commerce warehouse cancelled order reversal has order hold item locate stock restore payment reversal and customer notification. This is an example of what?

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23 Which option shows clear method rather than procedure?

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24 In a company legal notice response has notice receipt legal review fact collection draft reply approval and dispatch. Which type of plan is this?

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25 In a company product warranty replacement has warranty status check defect verification service engineer approval replacement issue and closure log. What is this?

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Answer and explanation

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