Business Studies

Procedure

प्रक्रिया

In Class 12 Business Studies, this topic explains procedure as a type of plan within the chapter Planning. Students learn that a procedure is a predetermined sequence of steps arranged in the order in which an activity should be performed. It provides clear guidance for routine work, promotes consistency, reduces confusion and supports coordination. The topic also helps students distinguish procedures from policies, methods, rules, programmes and budgets, and understand their practical role in business decision-making.

Practice questions

01 What is the main result of standardized procedure?

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Answer and explanation

Procedure

Practice questions

01 What is the main result of standardized procedure?

02 In a school scholarship disbursement has eligibility list verification bank details check principal approval and transfer confirmation. Which plan does this show?

03 In a company whistleblower complaint process has secure receipt confidentiality check evidence preservation investigation allotment and report submission. What is this?

04 In a bank cheque fraud investigation has cheque hold signature verification CCTV request customer contact and risk decision. This relates to which plan?

05 Which statement has the strongest clue of procedure?

06 In a university migration certificate issue has application fee receipt dues clearance record verification registrar approval and certificate print. What is this?

07 Which option shows programme instead of procedure?

08 In a retail chain cash shortage investigation has cash count variance report CCTV check cashier explanation and branch approval. This is an example of what?

09 What will be the effect of logically wrong sequence in procedure?

10 In a company supplier performance review has delivery data pull quality complaint check score calculation vendor meeting and improvement plan. What is this?

11 In an NGO donor receipt reconciliation has donation entry bank statement match receipt issue donor confirmation and ledger update. Which plan does this show?

12 How does procedure increase accountability?

13 In a company customer consent withdrawal has request capture identity validate consent database update service restriction and confirmation log. What is this?

14 In a transport company vehicle accident response has driver alert location capture police intimation insurance notice and repair estimate. This is an example of what?

15 In a company for archiving old customer records inactive list is prepared then data validation is done then manager approval is taken and then archive log is updated.

16 In a hospital infection audit has ward observation sample collection hygiene score review and corrective action closure.

17 Which statement shows budget instead of procedure?

18 In a company emergency purchase has urgent need note then stock non availability check then senior approval and then direct purchase order.

19 Which option correctly uses procedure and policy?

20 In a company employee background verification has document collection address check reference call risk flag and final clearance.

21 In which situation can procedure create unnecessary delay?

22 In a bank locker surrender has customer request dues check key verification agreement cancellation and locker release entry.

23 In a company branch closure process has closure proposal asset count staff transfer customer notice and final closure report.

24 In a company software bug escalation has bug log then severity tagging then developer assignment then testing verification and release note update.

25 Which option gives method rather than procedure?

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