01 Why does procedure increase work uniformity?
Answer and explanation
Correct answer: A. Because all employees follow the same prescribed steps for doing the work
Explanation: A procedure specifies the prescribed sequence of steps for carrying out a task. When all employees follow those same steps, the method of work and its results become more consistent, increasing work uniformity. Allowing each employee to use a different method would reduce uniformity. Exam tip: Link a procedure with the ordered steps that explain “how” a task is to be done.