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Subjects

Business Studies

Procedure

प्रक्रिया

In Class 12 Business Studies, this topic explains procedure as a type of plan within the chapter Planning. Students learn that a procedure is a predetermined sequence of steps arranged in the order in which an activity should be performed. It provides clear guidance for routine work, promotes consistency, reduces confusion and supports coordination. The topic also helps students distinguish procedures from policies, methods, rules, programmes and budgets, and understand their practical role in business decision-making.

Practice questions

01 How should the method selected in planning be?

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Answer and explanation

02 If a manager says on receiving a complaint first check the record then talk to the customer what is it?

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Answer and explanation

03 If on losing goods one must first inform the security room and then fill a report what is it?

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Answer and explanation

04 Opening the portal, filling details and receiving a ticket number to register an online complaint is what?

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Answer and explanation

05 What is the main meaning of procedure in planning?

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Answer and explanation

06 If a work says first take application then check and then approve what is it?

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Answer and explanation

07 What does procedure clarify?

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08 Procedure is generally what type of plan?

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Answer and explanation

09 Which option is an example of procedure?

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10 What is the main difference between procedure and policy?

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11 Which option is a rule instead of procedure?

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Answer and explanation

12 What can be the first step in a customer complaint handling procedure?

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Answer and explanation

13 What benefit do employees get from procedure?

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14 If opening a bank account involves application first then identity check and then account activation what is it?

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Answer and explanation

15 Procedure helps reduce what?

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16 What is the correct difference between procedure and method?

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17 Which option is an example of a method, not a procedure?

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Answer and explanation

18 Which statement will be correct in a company's leave procedure?

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Answer and explanation

19 Procedure is made for what kind of work?

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Answer and explanation

20 Which option is an example of admission procedure?

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Answer and explanation

21 Which word is the best clue of procedure?

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Answer and explanation

22 If steps of a work are changed which plan will be affected most?

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Answer and explanation

23 Which option is a sales order procedure?

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Answer and explanation

24 What increases in an organisation due to procedure?

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25 Which option gives the correct difference between procedure and rule?

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Answer and explanation

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