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Subjects

Business Studies

Procedure

प्रक्रिया

In Class 12 Business Studies, this topic explains procedure as a type of plan within the chapter Planning. Students learn that a procedure is a predetermined sequence of steps arranged in the order in which an activity should be performed. It provides clear guidance for routine work, promotes consistency, reduces confusion and supports coordination. The topic also helps students distinguish procedures from policies, methods, rules, programmes and budgets, and understand their practical role in business decision-making.

Practice questions

01 What increases in an organisation by making procedure?

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02 Which option is a travel claim procedure?

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03 What does procedure not fully state?

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04 Which option is a stock verification procedure?

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05 What is the benefit of fixed steps in a procedure?

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06 Which option gives the most correct feature of procedure?

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07 Which option correctly states the complete role of procedure?

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08 Which option is an employee training registration procedure?

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09 Which option is a delivery address change procedure?

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10 What benefit can adding time limits in a procedure give?

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11 Which option is a customer KYC procedure?

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12 Which option is a supplier payment follow-up procedure?

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13 Why can a document attachment step be kept in a procedure?

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14 Which option is an office visitor exit procedure?

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15 What may happen if the approval step is skipped in a procedure?

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16 Which option is a recruitment interview scheduling procedure?

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17 Which option is a damaged goods handling procedure?

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18 Why can a feedback step be kept in a procedure?

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19 Which option is a purchase return procedure?

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20 Which option is an internal audit procedure?

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21 Why is numbering of steps used in a procedure?

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22 Which option is an online order cancellation procedure?

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23 What can be the purpose of the final verification step in a procedure?

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24 Which option is a customer account closure procedure?

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25 Which option is the biggest identity of procedure?

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