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Subjects

Business Studies

Planning process

This Class 12 Business Studies topic explains how organisations turn goals into practical courses of action through a systematic planning process. Students learn to set clear objectives, develop planning premises, identify alternative courses of action, evaluate those alternatives, select the most suitable plan, implement it, and follow up to assess results. The topic also shows how planning supports coordination, reduces uncertainty, improves decision-making, and guides the effective use of organisational resources.

Medium · Level 2 · 25 questions

Practice questions

01An organisation set an objective to reduce customer complaints. What is the next logical step?

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02What does alternatives mean in the planning process?

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03Why is directly selecting a plan without evaluating alternatives a weak decision?

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04A company found after implementation that expenditure is higher than budget. Which step is now necessary?

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05If an organisation does not clearly communicate the planning target to employees, which step will face problems?

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06In which step is the selected alternative converted into policies, programmes and budgets?

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07If managers consider only one route to achieve the target, which step needs improvement?

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08An organisation selected one plan out of three after checking cost, time and benefit. Which step is this?

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09If a company does not clarify assumptions about future demand, cost and competition, what problem will occur?

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10In which step is it decided which strategy is most suitable to achieve the objective?

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11If a plan is given to employees but progress is not checked, which step is missed?

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12What is the main benefit of setting objectives in the planning process?

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13If future sales estimate is wrong, which planning step was weak?

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14In which step is it checked whether the selected plan is actually achieving the objectives?

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15If responsibilities are assigned to employees before implementing a plan, this is related to which step?

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16Why is looking only at benefit not enough while evaluating alternatives?

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17If a company sets a goal to improve customer satisfaction, what will be needed later to measure success?

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18Which step comes just before decision-making in the planning process?

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19What is the next step after selecting the best alternative in planning?

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20If a company implements a plan but does not provide resources to employees, which step is weak?

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21In which step is the difference between actual results and expected results identified?

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22If a plan has an objective of market entry, what may be included in identifying alternatives?

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23Why is follow-up necessary in the planning process?

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24If an organisation estimates possible obstacles before achieving objectives, this is related to what?

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25What is most needed to make implementation of a plan successful?

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