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In Class 12 Business Studies, under the chapter Planning, students learn that a method is a detailed, standardised way of performing a particular task. They explore how methods guide day-to-day action, bring consistency, reduce confusion, and support the achievement of organisational objectives. The topic also helps them distinguish a method from related types of plans such as objectives, policies, procedures, rules, programmes, and budgets, using simple business examples to understand its practical role in planning.
TOPIC PRACTICE
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Expert · Level 1View options
Feedback loop for improvement is weak
Machine colour is wrong
Profit objective is too small
Advertising plan is incomplete
Expert · Level 1View options
Segregation of duties and independent check
Customer greeting
Office decoration
Sales promotion
Expert · Level 1View options
Risk based control is unbalanced
Policy is very clear
Objective is achieved
Budget is always correct
Expert · Level 1View options
Safety method is incomplete because a critical risk control is optional
It is only a budget problem
It is advertising strategy
It is objective setting
Expert · Level 1View options
Risk of compliance failure and shipment hold
Office music will worsen
Customer age will change
Owner chair will change
Expert · Level 1View options
It fixes a standard manner of work by linking objective risk resources control and learning
It is only a list of expenses
It is only final goal
It is only company slogan
Expert · Level 1View options
When it clearly creates possibility of a safety accident
When it saves time
When employees understand it
When records are clear
Expert · Level 1View options
Traceability
Customer greeting
Ownership
Sales target
Expert · Level 1View options
Root cause analysis of defects
Office colour analysis
Employee birthday analysis
Customer income analysis
Expert · Level 1View options
Treat it as risky improvement and add compliance step back
Treat it as always best
Remove all records permanently
Increase only advertising
Expert · Level 1View options
Continuity of care and information comparison will weaken
Wall decoration will increase
Customer count will automatically fall
Owner name will change
Expert · Level 1View options
Company has privacy policy and follows method of hiding name before sharing file
Company only paints wall
Company only writes slogan
Company only plans owners travel
Expert · Level 1View options
Measurement exists but standard for comparison is missing
Advertising is too low
Customers are more
Ownership is wrong
Expert · Level 1View options
Whether the method is unnecessarily complex, time-consuming, or impractical
Whether employees have received adequate training in the method
Whether supervision is adequate to ensure compliance with the method
Whether employees are unintentionally being incentivised to use shortcuts
Expert · Level 1View options
High value payment or sensitive data deletion
Putting calendar on wall
Giving water to employee
Playing music in shop
Expert · Level 1View options
Ensuring authenticity of examination
Decorating classroom wall
Reducing student age
Creating advertisement
Expert · Level 1View options
Version control
Dividend control
Customer income control
Building height control
Expert · Level 1View options
Coordinated activities of date budget promotion stalls and staff for a fair
Way of matching signature on cheque
Style of keeping medicine in fridge
Writing standard subject of email
Expert · Level 1View options
Learning from unusual situations will be difficult
Office will become large
Dividend will rise automatically
Customer age will decrease
Expert · Level 1View options
Five levels of approval for low value stationery
Two signatures on high value payment
Safety check before chemical mixing
Patient identity matching before medicine
Expert · Level 1View options
Linking proof with event and claim will be difficult
Office will become beautiful
Sales target will fall
Customer language will change
Expert · Level 1View options
Improving process efficiency while protecting quality
Removing all controls
Blaming customer
Deleting records
Expert · Level 1View options
Removing immediate identification control increases sample mix up risk
It reduces advertisement
It changes ownership
It ends budget
Expert · Level 1View options
Starting new digital billing method in all branches
Keeping pen on one table
Putting calendar on wall
Changing shop music
Expert · Level 1View options
Proving reliability of weight
Changing shop decoration
Writing customer name
Choosing advertisement colour
Question 1ExpertLevel 1
An organisation made a machine maintenance method but did not include the step of recording cause after breakdown. What is the deepest managerial deficiency?
Correct answer: A
If cause is not recorded the same error may repeat. At expert level link method with improvement cycle.
In which situation is it most suitable to suspend a method immediately and review it?
Correct answer: A
A method should be suspended and reviewed immediately if it creates a clear possibility of a safety accident. In planning, a method is meant to ensure that work is performed systematically and safely; saving time cannot justify a safety risk. The other options generally indicate that the method may be useful, not that it should be stopped. Exam tip: When there is an immediate safety risk, stop the work first and review the method.
A factory quality checking method applies only to final product and does not observe the process in between. Which analysis will be difficult?
Correct answer: A
The direct answer is A: root-cause analysis of defects will be difficult. A final-product inspection tells the factory whether the finished item is acceptable, but it gives limited information about when, where, and why the defect entered the process. Root-cause analysis requires evidence from earlier stages, such as machine settings, material quality, worker actions, and process conditions. If those stages are not observed or recorded, investigators must guess or rely on incomplete evidence. Option A is correct because the missing process information directly blocks finding the underlying cause. Option B, office colour, is unrelated to manufacturing defects. Option C, employee birthdays, has no technical connection with product quality. Option D, customer income, may matter in marketing analysis but cannot explain where a production defect began. A stronger method combines final inspection with checks during important process stages. Memory cue: finding the source requires observing the process, not only the result.
A clinic has a method to view patient old records but doctors write notes in different formats. What is the main problem?
Correct answer: A
The direct answer is A: continuity of care and comparison of information will weaken. A method is useful only when people follow clear, consistent steps. In this clinic, old records can be viewed, but doctors write new notes in different formats. Step by step: a later doctor reads the earlier note; different headings, abbreviations, and missing details make information harder to find; important changes may be overlooked; comparison between visits becomes difficult; treatment continuity and safety may suffer. Option A is correct because standard documentation supports communication and follow-up care. Option B is wrong because note formats do not directly increase wall decoration. Option C is wrong because patient numbers do not automatically fall; the immediate problem is information quality, not customer demand. Option D is wrong because documentation format cannot change the owner’s name. A common format should specify essential fields, dates, observations, decisions, and follow-up. Memory cue: standard notes make information easier to read, compare, and continue.
If employees are bypassing a method and creating informal shortcuts what should be checked first?
Correct answer: A
When several employees regularly bypass a prescribed method, the first check is whether the method itself is useful and workable in practice. An overly complex or time-consuming method can push employees towards informal shortcuts. Training, supervision, and incentives also matter, but they should be examined after confirming that the method is practical. Exam tip: In process-related situations, first assess the feasibility of the procedure before blaming employee compliance.
A school checks camera in online exam but does not verify student identity. In which objective may the method fail?
Correct answer: A
The direct answer is A: ensuring the authenticity of the examination. An online camera check only shows that a device or face is visible; it does not prove that the registered student is the person taking the test. Step by step: authenticity means the exam is genuine and the correct student is answering; identity verification compares the student with approved records; without that comparison, impersonation may remain possible. Therefore the method may fail in its authenticity objective. Option A is correct because identity control is essential for a trustworthy exam. Option B is wrong because decorating a classroom wall has no connection with online identity checking. Option C is wrong because an examination method cannot reduce a student's age. Option D is wrong because advertising is unrelated to examination security. Memory cue: camera shows presence, but verification proves identity.
In which case will programme be a more suitable answer than method?
Correct answer: A
Direct answer: Option A, the coordinated activities for a fair. In planning, a method is the particular way of performing one task, while a programme is a connected group of activities arranged to achieve a larger purpose. A fair may require selecting a date, preparing a budget, advertising, arranging stalls and assigning staff. These tasks are connected and must be coordinated, so they form a programme. Option A is correct. Option B is wrong because matching a signature on a cheque describes one specific procedure or method. Option C is wrong because keeping medicine in a fridge describes a particular way of doing one task. Option D is wrong because writing a standard email subject is also a single routine method. The key distinction is size and coordination: one task and its steps suggest method; several related tasks planned together suggest programme. Memory cue: method is “how to do one task”; programme is “a coordinated set of tasks.”
If quality improved in a method but waiting time increased greatly what will expert review focus on?
Correct answer: A
Direct answer: Option A, improving process efficiency while protecting quality. A method is the planned way of doing work. A good method should not choose quality or speed as if only one matters; it should achieve the required quality with reasonable time and resources. Here quality has improved, so that part is valuable. However, waiting time has increased greatly, showing that the process has become slow or has a bottleneck. An expert would therefore study the steps, queues, approvals, movement, staffing and delays, and remove unnecessary waiting without removing essential quality checks. Option A is correct because it balances both results. Option B is wrong because removing every control may create defects, unsafe work or fraud. Option C is wrong because blaming customers does not examine the internal process or solve the delay. Option D is wrong because deleting records destroys evidence needed to find causes and monitor improvement. The correct improvement is a controlled, measured change followed by checking quality again. Memory cue: improve speed, but never sacrifice the required standard.
In which situation will it be best to implement a method only after pilot testing?
Correct answer: A
The direct answer is A: starting the new digital billing method in all branches. A pilot test means trying a planned method on a small scale before applying it everywhere. It is useful when a change is costly, complex, or capable of affecting many people. Step by step: introduce the digital billing process in one or a few branches; observe errors, training needs, customer response and technical problems; correct the method; then expand it to all branches. Option A is correct because company-wide billing can create widespread financial and operational problems if the method has not been tested. Option B, keeping a pen on one table, is a tiny and simple action with little risk, so a formal pilot is unnecessary. Option C, putting up a calendar, is similarly simple and easily reversible. Option D, changing shop music, may be tested informally but normally does not require a structured pilot for a method. The exam cue is: large, costly or risky change first, small trial first.
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