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Subjects
Class 12Business StudiesNature and Significance of ManagementObjectives of managementHard
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If a company closed customer support to save profit and repeat purchase decreased which conclusion is correct?

Answer and explanation

Correct answer: Neglect of social objective harmed organisational goal

Customer support is social objective and repeat purchase relates to organisational success. In exams see interdependence of objectives.

Related tags

Customer SupportSocial ObjectiveOrganisational GoalObjectives Of ManagementNature And Significance Of ManagementBusiness StudiesClass 12 Mcq
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10 more MCQs
  1. 1What is the most balanced base for the long-term sustainable success of a venture?
  2. 2If an entrepreneur solves a social problem while also earning profit, what kind of thinking is shown?
  3. 3Which is an organisational objective of management?
  4. 4When a company opens new branches and increases its sales, which objective of management is being fulfilled?
  5. 5Entering a new market and increasing sales is related to which objective?
  6. 6A chemical unit installs a waste treatment plant while increasing production. This is an example of which objective?
  7. 7A company’s sales increased, but its cash flow deteriorated and customer complaints also rose. Which conclusion about management is more mature in this situation?
  8. 8If an organisation has no clear goals, what will be the first effect on the management process?
  9. 9In which situation is a conflict between personal and organisational objectives visible?
  10. 10What does creating a balance among different interests in management mean?
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