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Subjects

Business Studies

Communication

In this Class 12 Business Studies topic from the chapter Directing, students learn how communication enables the exchange of ideas, information and instructions within an organisation. They study its process and key elements, including the sender, message, medium, receiver and feedback, along with formal and informal communication, verbal and non-verbal forms, and communication networks. The topic also explains common barriers and practical measures for making communication clear, complete and effective in business situations.

Medium · Level 1 · 1 questions

Practice questions

01A manager implemented a new rule without explaining it to employees and resistance increased. Which deficiency is most clear?

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Answer and explanation

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