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Class 12 Business Studies Business Environment Technological environmentMedium

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A company starts keeping digital records of all customer support conversations. Which benefit will it get the most?

Answer and explanation

Correct answer: Analysis of service quality

Digital records can help check the quality of complaints and responses. In exams understand record analysis as technological benefit.

Related tags

Business-Environment Technological-Environment Digital-Records Service-Quality Technological Environment Business Environment Business Studies Class 12 Mcq

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