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A service company started answering customer queries instantly through conversational artificial intelligence. This is related to which dimension?

Answer and explanation

Correct answer: Technological dimension

Conversational artificial intelligence is technological progress. In exams treat AI based service as technological dimension.

Related tags

Technological DimensionConversational AiCustomer ServiceDimensions Of Business EnvironmentBusiness EnvironmentBusiness StudiesClass 12 Mcq

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