Why is a complaint handling system necessary in a food enterprise?
Answer and explanation
Correct answer: To identify faults, improve and maintain customer trust
Complaints are a source of improvement. In exams, link complaint handling with quality improvement.
Frequently asked questions
What is the correct answer to this question?
To identify faults, improve and maintain customer trust
Why is this the correct answer?
Complaints are a source of improvement. In exams, link complaint handling with quality improvement.
Which subject and chapter does this question cover?
This is a Class 11 Home Science question. Chapter: Work, Livelihood and Career. Topic: Traditional occupations in India - Indian cuisine.