Staying calm and making a formal complaint after an improper comment shows which skill?
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Answer and explanation
Correct answer: Controlled conflict resolution
A formal complaint can solve the issue according to rules. Exam tip: remember self-control and procedure in conflict.
Frequently asked questions
What is the correct answer to this question?
Controlled conflict resolution
Why is this the correct answer?
A formal complaint can solve the issue according to rules. Exam tip: remember self-control and procedure in conflict.
Which subject and chapter does this question cover?
This is a Class 11 Home Science question. Chapter: Work, Livelihood and Career. Topic: Essential soft skills at workplace.
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