Speaking calmly even with a difficult customer shows which skill?
Answer and explanation
Correct answer: Patience
Patience helps handle situations in customer service. Exam tip: consider calm language as a sign of patience.
Frequently asked questions
What is the correct answer to this question?
Patience
Why is this the correct answer?
Patience helps handle situations in customer service. Exam tip: consider calm language as a sign of patience.
Which subject and chapter does this question cover?
This is a Class 11 Home Science question. Chapter: Work, Livelihood and Career. Topic: Essential soft skills at workplace.