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Subjects
Class 11Home ScienceWork, Livelihood and CareerEssential soft skills at workplaceEasyLevel 40

Listening calmly to a customer's complaint is an example of which skill?

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Answer and explanation

Correct answer: Patience and listening

Calm listening improves customer service. Exam tip: connect complaint handling with patience and communication.

Tags

home-sciencesoft-skillscustomer-service

Frequently asked questions

What is the correct answer to this question?

Patience and listening

Why is this the correct answer?

Calm listening improves customer service. Exam tip: connect complaint handling with patience and communication.

Which subject and chapter does this question cover?

This is a Class 11 Home Science question. Chapter: Work, Livelihood and Career. Topic: Essential soft skills at workplace.

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