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Subjects
Class 11Home ScienceWork, Livelihood and CareerTraditional occupations in India - Indian cuisineMediumLevel 13

In which situation is complaint handling considered correct in a food business?

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Answer and explanation

Correct answer: Listening to the complaint, checking the reason and making proper correction

Complaint handling supports customer trust and quality improvement. Exam tip: treat complaint as an improvement opportunity.

Tags

home-sciencecomplaint-handlingcustomer-servicequality

Frequently asked questions

What is the correct answer to this question?

Listening to the complaint, checking the reason and making proper correction

Why is this the correct answer?

Complaint handling supports customer trust and quality improvement. Exam tip: treat complaint as an improvement opportunity.

Which subject and chapter does this question cover?

This is a Class 11 Home Science question. Chapter: Work, Livelihood and Career. Topic: Traditional occupations in India - Indian cuisine.

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