If menu pricing is unclear to customers in a food business, what effect will occur?
Answer and explanation
Correct answer: Customer trust may decline and billing disputes may increase
When menu prices are unclear, customers may be confused about the final bill, taxes, or additional charges. This can reduce trust in the business and lead to disputes at the time of payment. Food safety, consistency of taste, and food wastage are not direct outcomes of unclear pricing. Exam tip: mention that prices, taxes, and extra charges should be displayed clearly for customer satisfaction.
Frequently asked questions
What is the correct answer to this question?
Customer trust may decline and billing disputes may increase
Why is this the correct answer?
When menu prices are unclear, customers may be confused about the final bill, taxes, or additional charges. This can reduce trust in the business and lead to disputes at the time of payment. Food safety, consistency of taste, and food wastage are not direct outcomes of unclear pricing. Exam tip: mention that prices, taxes, and extra charges should be displayed clearly for customer satisfaction.
Which subject and chapter does this question cover?
This is a Class 11 Home Science question. Chapter: Work, Livelihood and Career. Topic: Traditional occupations in India - Indian cuisine.