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Subjects
Class 11Home ScienceWork, Livelihood and CareerEssential soft skills at workplaceHardLevel 40

An employee explains a mistake to the customer instead of hiding it and gives a correction timeline. Which professional quality is mainly shown?

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Answer and explanation

Correct answer: Integrity and accountability

Accepting a mistake and taking responsibility for correction is accountability. In exams, connect transparency with integrity.

Tags

integrityaccountabilitycustomer handling

Frequently asked questions

What is the correct answer to this question?

Integrity and accountability

Why is this the correct answer?

Accepting a mistake and taking responsibility for correction is accountability. In exams, connect transparency with integrity.

Which subject and chapter does this question cover?

This is a Class 11 Home Science question. Chapter: Work, Livelihood and Career. Topic: Essential soft skills at workplace.

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