If the owner alone makes all decisions and keeps no records in a traditional food enterprise, what will block growth?

Correct answer: Decision evidence and delegation will remain weak

The direct answer is B: weak decision evidence and weak delegation will block growth. When one owner makes every decision and keeps no records, the business cannot easily compare sales, costs, waste, customer preferences or profits. Without records, decisions depend on memory and may be repeated without learning from results. Without delegation, other workers do not receive clear responsibility or develop useful skills; the owner becomes a bottleneck, so expansion is difficult. Option A is wrong because concentrating all work usually makes the owner’s workload harder, not always easier. Option B is correct because it states both missing evidence and missing distribution of responsibility. Option C is wrong because complaints do not automatically end; poor systems may increase them. Option D is wrong because market risk remains even when the owner controls everything. Exam cue: growth requires records, review, responsibility-sharing and informed decisions.