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If a person gives a correct solution but speaks harshly to a customer which skill remains incomplete?यदि व्यक्ति ग्राहक से कठोर भाषा में बात करके सही समाधान भी दे दे तो कौन सा कौशल अधूरा रहेगा?
Answer and explanationउत्तर और व्याख्या
Correct answer:सही उत्तर: Respectful communication and service skillसम्मानजनक संचार और सेवा कौशल
Respectful language is needed along with solution. In exams connect customer service with communication.समाधान के साथ सम्मानजनक भाषा भी जरूरी है। परीक्षा में customer service को communication से जोड़ें।
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