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If a customer is dissatisfied with a service what is the correct service skill?यदि ग्राहक किसी सेवा से असंतुष्ट है तो सही सेवा कौशल क्या होगा?
Answer and explanationउत्तर और व्याख्या
Correct answer:सही उत्तर: Listen to the complaint understand the cause and improveशिकायत सुनकर कारण समझना और सुधार करना
Customer complaint can be a source of service improvement. In exams treat customer complaint as feedback.ग्राहक शिकायत सेवा सुधार का स्रोत हो सकती है। परीक्षा में customer complaint को feedback मानें।
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