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During a crisis, giving correct information to the right person at the right time uses which skill?

Answer and explanation

Correct answer: Crisis communication

The direct answer is A: crisis communication. In a crisis, information must be accurate, relevant, directed to the person who can respond, and delivered quickly enough to support action. The employee should verify facts, identify the responsible recipient, choose a suitable channel, communicate clearly and update people if the situation changes. Option A is correct because this careful flow reduces confusion, rumours, unsafe decisions and delay. Option B is wrong because a personal guess may be false and dangerous. Option C is wrong because stopping work completely may worsen the crisis; appropriate action is needed. Option D is wrong because irresponsible information increases confusion and harm. Memory cue: in a crisis, be accurate, timely and responsible.

Related tags

Home-ScienceSoft-SkillsCrisis-Communication

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