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Which behaviour shows root cause analysis in problem solving?

Answer and explanation

Correct answer: Investigate why the problem keeps recurring

Root cause analysis goes beyond fixing visible symptoms and investigates why a problem occurs repeatedly. Therefore, examining the reason for recurrence is the correct behaviour. Fixing only symptoms may provide temporary relief while the actual cause remains. Exam tip: Words such as “why” and “repeatedly” often indicate root cause analysis.

Related tags

Root Cause AnalysisProblem SolvingWorkplace SkillsCritical ThinkingSoft SkillsEssential Soft Skills At WorkplaceWorkLivelihood And CareerWork Livelihood And Career

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