Making a list of causes before solving a problem is part of which process?

Correct answer: Problem analysis

The direct answer is B: problem analysis. Before choosing a solution, a person should understand what the problem is and why it happened. Listing possible causes is an organised way of examining the problem. The reasoning is: first observe the difficulty; then ask what may have produced it; write or arrange the causes; compare the causes; finally select a suitable solution. This process is called problem analysis and is an important part of problem solving. Option A is wrong because acting without thinking skips the investigation and may create another mistake. Option B is correct because it specifically means studying the problem, its causes, and its effects. Option C is wrong because avoiding work does not identify or solve the difficulty. Option D is wrong because only arguing may produce disagreement without evidence or a practical plan. A cause list does not automatically prove every cause is true; it is a starting point for checking facts. A useful exam cue is: cause before cure—understand the reason before selecting the remedy.