Which quality is demonstrated by including an appropriate greeting and thanks in a formal message?
Answer and explanation
Correct answer: Courtesy
A suitable greeting opens a formal message respectfully, while thanks acknowledge the recipient’s time or help. Together they show courtesy and professional etiquette. Physical noise is an external communication barrier, bias is an unfair attitude, and incompleteness means necessary information is missing; none describes these polite expressions.
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What is the correct answer to this question?
Courtesy
Why is this the correct answer?
A suitable greeting opens a formal message respectfully, while thanks acknowledge the recipient’s time or help. Together they show courtesy and professional etiquette. Physical noise is an external communication barrier, bias is an unfair attitude, and incompleteness means necessary information is missing; none describes these polite expressions.
Which subject and chapter does this question cover?
This is a Class 11 English question. Chapter: Father to Son. Topic: Communication Problems.
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