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English · easy

Why is focusing on the problem better than attacking the person?

Answer and explanation

Correct answer: It helps find a solution

Problem-focused discussion examines facts, needs, effects, and possible corrective actions. Personal attacks shift attention to blame, threaten dignity, and often make the other person defensive, so cooperation becomes harder. Separating the person from the problem allows criticism of a behaviour or result without rejecting the person and improves the chance of resolution.

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