What is the correct first step in resolving a conflict?
Answer and explanation
Correct answer: Listen to both sides calmly
The first step in resolving a conflict is to listen calmly to all relevant sides. This helps separate facts from assumptions and reveals the feelings, needs, and causes behind the disagreement. Only after understanding the situation can people look for a fair solution. Blaming, insulting, or hiding the issue increases misunderstanding and prevents constructive resolution.
Frequently asked questions
What is the correct answer to this question?
Listen to both sides calmly
Why is this the correct answer?
The first step in resolving a conflict is to listen calmly to all relevant sides. This helps separate facts from assumptions and reveals the feelings, needs, and causes behind the disagreement. Only after understanding the situation can people look for a fair solution. Blaming, insulting, or hiding the issue increases misunderstanding and prevents constructive resolution.
Which subject and chapter does this question cover?
This is a Class 11 English question. Chapter: Father to Son. Topic: Communication Problems.
