In a formal email, using “Dear Sir/Madam” instead of “Hi friends” improves which aspect of communication?
Answer and explanation
Correct answer: Formality and courtesy of language
“Dear Sir/Madam” is a conventional respectful salutation for a formal or professional recipient, whereas “Hi friends” is informal and suited to a familiar group. The formal salutation improves tone and courtesy. It does not change the length, number of images, or technical security of the email.
Frequently asked questions
What is the correct answer to this question?
Formality and courtesy of language
Why is this the correct answer?
“Dear Sir/Madam” is a conventional respectful salutation for a formal or professional recipient, whereas “Hi friends” is informal and suited to a familiar group. The formal salutation improves tone and courtesy. It does not change the length, number of images, or technical security of the email.
Which subject and chapter does this question cover?
This is a Class 11 English question. Chapter: Father to Son. Topic: Communication Problems.
