In which situation is written communication more suitable than oral communication?
Answer and explanation
Correct answer: When a permanent record is needed for future reference
Written communication is appropriate when instructions, decisions, agreements, or information must remain available as a record for later checking. Emails, reports, notices, and letters can be stored and referred to after the conversation. Oral communication is usually better for immediate clarification, vocal emotion, or informal relationship-building, so those alternatives do not fit the stated need.
Frequently asked questions
What is the correct answer to this question?
When a permanent record is needed for future reference
Why is this the correct answer?
Written communication is appropriate when instructions, decisions, agreements, or information must remain available as a record for later checking. Emails, reports, notices, and letters can be stored and referred to after the conversation. Oral communication is usually better for immediate clarification, vocal emotion, or informal relationship-building, so those alternatives do not fit the stated need.
Which subject and chapter does this question cover?
This is a Class 11 English question. Chapter: Father to Son. Topic: Communication Problems.
