In a discussion, the argument is correct, but the language is insulting. Which quality of effective communication is most affected?
Answer and explanation
Correct answer: Courtesy
Courtesy requires respect, politeness, and consideration for the listener. Insulting language violates this quality and may cause resistance or hurt even when the argument itself is factually correct. Completeness concerns whether all necessary information is included, pace concerns speed, and channel concerns the medium used. None of these describes the central problem as well as courtesy.
Frequently asked questions
What is the correct answer to this question?
Courtesy
Why is this the correct answer?
Courtesy requires respect, politeness, and consideration for the listener. Insulting language violates this quality and may cause resistance or hurt even when the argument itself is factually correct. Completeness concerns whether all necessary information is included, pace concerns speed, and channel concerns the medium used. None of these describes the central problem as well as courtesy.
Which subject and chapter does this question cover?
This is a Class 11 English question. Chapter: Father to Son. Topic: Communication Problems.
