If an email is polite but its subject line is misleading, which communication problem will occur?
Answer and explanation
Correct answer: Lack of clarity about the message purpose
An email subject line gives the reader an early indication of the message’s topic and purpose. If it is misleading, the reader may form the wrong expectation, overlook the email, or misunderstand its urgency before reading the body. Option A identifies the problem. Loudness, eye contact, and posture belong mainly to spoken or face-to-face communication, not to an email subject line.
Frequently asked questions
What is the correct answer to this question?
Lack of clarity about the message purpose
Why is this the correct answer?
An email subject line gives the reader an early indication of the message’s topic and purpose. If it is misleading, the reader may form the wrong expectation, overlook the email, or misunderstand its urgency before reading the body. Option A identifies the problem. Loudness, eye contact, and posture belong mainly to spoken or face-to-face communication, not to an email subject line.
Which subject and chapter does this question cover?
This is a Class 11 English question. Chapter: Father to Son. Topic: Communication Problems.
