If a person says, “You never understand me,” after every criticism, which communication skill do they most need to develop?
Answer and explanation
Correct answer: Listen to feedback by separating facts from emotions
A constructive response to criticism requires emotional self-control and careful listening. The person should acknowledge their feelings while also identifying the specific facts, examples, and suggestions that may help them improve. Option A describes this skill. Automatically rejecting criticism, leaving, or blaming the speaker avoids the issue and prevents learning from useful feedback.
Frequently asked questions
What is the correct answer to this question?
Listen to feedback by separating facts from emotions
Why is this the correct answer?
A constructive response to criticism requires emotional self-control and careful listening. The person should acknowledge their feelings while also identifying the specific facts, examples, and suggestions that may help them improve. Option A describes this skill. Automatically rejecting criticism, leaving, or blaming the speaker avoids the issue and prevents learning from useful feedback.
Which subject and chapter does this question cover?
This is a Class 11 English question. Chapter: Father to Son. Topic: Communication Problems.
