If a message contains all the necessary information but uses harsh or disrespectful language, which quality of communication is weak?
Answer and explanation
Correct answer: Courtesy
Courtesy means communicating with respect, consideration, and an appropriate tone. A message may be complete because it contains all needed information, yet still lack courtesy if its words are insulting or harsh. Concreteness concerns specific details, and correctness concerns accuracy or language rules. The defect described is therefore discourteous tone, not missing information.
Frequently asked questions
What is the correct answer to this question?
Courtesy
Why is this the correct answer?
Courtesy means communicating with respect, consideration, and an appropriate tone. A message may be complete because it contains all needed information, yet still lack courtesy if its words are insulting or harsh. Concreteness concerns specific details, and correctness concerns accuracy or language rules. The defect described is therefore discourteous tone, not missing information.
Which subject and chapter does this question cover?
This is a Class 11 English question. Chapter: Father to Son.
