If a message states a correct decision but does not explain people’s roles and responsibilities, what is the main problem?

Correct answer: People may misunderstand their responsibilities.

A decision message must state not only what has been decided but also who must do what, by when, and with what responsibility. Without role clarity, people may do the wrong task, duplicate work, or leave essential work undone. The decision does not change automatically, and format or language alone cannot allocate responsibility.