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When a listener draws a conclusion without hearing the complete message, which communication error is this?

Answer and explanation

Correct answer: Making an assumption.

Judging the speaker’s meaning, intention, or attitude before hearing the complete message means making an assumption without sufficient evidence. This can produce misunderstanding and unfair conclusions. Clarity, completeness, and courtesy are desirable communication qualities, not names for this error. Hence, option A correctly identifies the listening problem.

Related tags

Active ListeningAssumptionsCommunication ProblemsFather To SonEnglishClass 11 Mcq

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