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If a decision was made orally in a team and members later remember it differently, what is the best next step?

Answer and explanation

Correct answer: Confirm the decision and responsibilities in writing

Oral decisions can be remembered differently because people may miss details or interpret words in different ways. A written confirmation should state the agreed decision, tasks, responsible persons, and deadlines. This creates a shared record and reduces future confusion. Blaming someone or acting without clarification does not solve the communication problem.

Related tags

Team CommunicationWritten ConfirmationDecision RecordsCommunication ProblemsFather To SonEnglishClass 11 Mcq

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