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Which option chooses the most appropriate communication medium for its purpose?

Answer and explanation

Correct answer: Giving an employee a brief, urgent message requiring immediate action by phone call

A phone call suits a brief urgent message because it provides immediate contact and allows quick clarification or response. Option A therefore matches the medium to the purpose. Official policies and complex procedures should normally be recorded in writing, and confidential feedback should be shared privately rather than in a public group. The other choices create avoidable risks.

Related tags

Communication MediumWorkplace CommunicationCommunication ProblemsFather To SonEnglishClass 11 Mcq

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