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A message has all necessary facts correct but does not use respectful language for the receiver. Which main seven Cs principle is weak?

Answer and explanation

Correct answer: Courtesy

Courtesy is the seven Cs principle that requires a message to be respectful, considerate, and appropriate to the receiver. Although the facts in the message are correct, disrespectful wording weakens this quality. Conciseness concerns avoiding unnecessary words, concreteness concerns specific details, and completeness concerns providing all required information. The stated problem is about tone and respect, so courtesy is the unambiguous answer.

Related tags

Seven CsCourtesyRespectCommunication SkillsCommunication ProblemsFather To SonEnglishClass 11 Mcq

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