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In which situation is calm listening more important than speaking?

Answer and explanation

Correct answer: When a person is explaining their problem in detail

When someone is explaining a personal problem, calm and attentive listening helps us understand the facts, feelings, and complete context before responding. Interrupting or speaking too soon can cause important details to be missed. Instructions, announcements, and presentations mainly require organised speaking, whereas a problem-sharing situation primarily requires patient listening.

Related tags

Active ListeningEmpathyCommunication SkillsCommunication ProblemsFather To SonEnglishClass 11 Mcq

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